Fix problems before guests leave bad reviews
No more breakdowns and headaches. Scan and forget. No app installs – any guest or staff can report a fault in 5 seconds by scanning QR or using NFC.
Maintenance Overview
Real-time task tracking
Pending
In Progress
Resolved
Recent Activities
| Ticket ID | Status | Time | |
|---|---|---|---|
Replace lightbulb #TIC-100 | Pending | KG | 10 min |
Fix AC cooling #TIC-101 | In Progress | KG | 1 hr |
Clean carpet #TIC-102 | Resolved | KG | 3 hrs |
What you don't know about your hotel
Your guest probably already noticed the fault, but doesn't want to call reception. They'll tell you about it in a review on the biggest review sites.
Guest stays silent until checkout
Guests rarely report faults during stay. They'd rather write about the broken heater in an online review.
Report in 5 seconds on the spot
If a QR/NFC sticker 'Report Fault' is on the nightstand, guest is more likely to use their phone to make life easier for you and them.
Inaccurate reports
Housekeeper passes reception in hallway and says: 'Tap leaking in 204'. Receptionist writes it on a note, loses it, forgets.
Precise documentation with photo
Scanning code from that room, system automatically knows where the problem is. Can also add damage photo right away.
Wasting technician time
Technician goes to fault location, checks it, then goes back to warehouse for tools and parts. Wastes precious hours.
Everything clear before opening door
Technician gets notification on tablet. Sees problem, has fault photo and location. Goes equipped once, fixes immediately.
Three steps to avoid bad online reviews
We solve the communication problem between guest and hotel. If reporting is hard, no one will do it. That's why we removed all apps and registrations.
Scan and forget
Guest taps phone to NFC sticker or scans QR code. No install. No login. One click and a photo is all it takes.
Straight to technician
App instantly pushes notification to hotel maintenance screen. They know room number, see description and photo. No time wasted at reception.
Happy guest
Problem disappears before guest returns from dinner. Feeling of being cared for grows. Translates directly to better reviews and more returns.
Designed for a modern hotel
Three key pillars that will make your processes work without sticky notes, emails, or messages getting lost in Whatsapp.
Scan and forget (QR & NFC)
Guests and staff report faults in seconds. Just tap phone to NFC sticker or scan QR code in the room.
Zero app installs
Report opens directly in phone browser. Guest doesn't need to install anything – works on any device with camera.
Reception without the hassle
Reports from housekeeping and guests skip reception and go straight to maintenance tablets/phones with exact location.
Build reviews and returning guests
The best managers know that avoiding breakdowns is only half the battle. ZgłośTu will soon offer a full ecosystem for reputation and customer loyalty management.
Review collector
Guest leaves happy after a repair? An automatic SMS makes it easy to leave 5 stars on the most popular review or booking sites.
SMS promo codes
Send discount codes directly to guests' phones for future stays, bypassing high OTA commissions.
Digital Room Passport
Scan the sticker and as a manager get access to equipment manuals, protocols, and the full repair history for that room.
Stay ahead of faults, delight guests
Elevate your hotel service quality to a new level. Let guests report issues with their phone (QR/NFC) without any apps, and your team to fix them instantly.
No install (Scan and forget)
System works instantly for guests and your staff.
Full brand protection
Guest reports fault to you in 5 seconds, not as negative review online.
Let's talk about implementation
Book a free demo and see how technology can lower costs.